Staff Training

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Through 25+ years of proven Service Delivery success, Bob will work with your staff to help them achieve their goals fast!


Staff Training Topics…WEB_RES-Bob_Roark-©-2016-Hows_Your_Headshot-1

● Setting Expectations
● Career Path Development
● Mentoring
● Queue Management
● Writing Effective Emails
● Effective Meetings
● Developing and Delivering Presentations
● Interpreting Metrics
● Designing Dashboards
● Designing and Implementing Customer Satisfaction Surveys