Turning Experience Into Legacy

Automation is rewriting IT faster than trust can keep up.My work focuses on helping organizations stay human-led in an AI-driven world, restoring time, preventing tickets, and building confidence through measurable trust.

I help IT leaders and CIOs modernize ITSM by scaling trust, not tickets.

Technology is at the core of every successful business. I help IT teams and business leaders transform service delivery, improve customer experience, and align IT with business strategy.

• ITSM Maturity & Transformation
• Service Delivery Optimization
• Tech Strategy & Roadmaps
• Platform & Vendor Management

Helping Businesses, Employees, and Educators Build Essential Workplace Success Skills. Soft skills are often the key to long-term success. Through my venture, DayOneReadyLabs, I help companies and individuals fast-track their career success with practical tools and insights.

• SkillQuik Cards
• Corporate Workshops
• Custom Training Programs

I speak on ITSM strategy, technology leadership, business growth, and workplace skills—with talks tailored to engage, educate, and equip.

• From Help Desk to High Performance
• Soft Skills for Technical Teams
• Leading IT Through Change

I specialize in turning underperforming operations into high-performing, scalable systems—whether that’s through ITSM transformation, business acquisition, or financial strategy.

I bring a no-nonsense approach, proven frameworks, and real-world experience leading IT delivery, advising executives, and building long-term business value.

Are you ready to take your business to the next level? Let's talk.

• Email: broark@bobroark.com
• LinkedIn: https://linkedin.com/in/bobroark
• Website: www.BobRoark.com

Together, we can create lasting impact and drive meaningful growth for your business.