Transform Your IT Into a Growth Engine

Bob Roark is the best-selling co-author of “The Success Blueprint” with Brian Tracy and author of “Collaboration for Success: The Future of IT Service and Support Culture.” As a Fractional Chief Technology Officer (CTO), Bob brings over 25 years of leadership experience across multiple industries, delivering innovative solutions that align technology with business growth.

Bob specializes in helping businesses leverage IT strategy, governance, and digital transformation to achieve measurable outcomes. His straightforward, no-nonsense approach empowers organizations to modernize enterprise programs, enhance service delivery, and foster a culture of collaboration and engagement.

Why Partner with Bob Roark?

• IT Strategy & Governance: Align IT operations with business objectives using scalable, compliance-driven frameworks.
• Digital Transformation Expertise: Lead cloud migrations and modernize legacy systems for scalability and innovation.
• Customer-Centric IT: Improve customer satisfaction, reduce resolution times, and drive retention through tailored strategies.
• Cybersecurity Solutions: Build governance frameworks to protect critical assets and ensure compliance.
• ITSM Optimization: Implement ITIL-based solutions that reduce costs, improve efficiency, and enhance service delivery.

Proven Results that Matter:

• Reduced IT costs by 30% for a mid-size enterprise through strategic ITSM initiatives.
• Boosted customer satisfaction by 25% and cut resolution times by 40% with customized frameworks.
• Saved $2M annually by driving digital transformation projects.

Bob’s expertise extends beyond IT strategy. As the founder of DayOneReadyLabs.com, he helps individuals and organizations master the essential workplace skills needed to excel from day one.

Recognized Leadership & Impact:

As a global thought leader, Bob regularly speaks at industry events. He is recognized as one of America’s PremierExperts™, an MBA graduate of Western Governors University, and is a sought-after speaker at global industry events. His awards include:

• Top 12 CX Champ Winner by Cisco CloudCherry 
• CX Impact Award - Outstanding Practitioner by Customer Experience Professionals Association (CXPA)
• Editor's Choice Award  for "The Success Blueprint" 

Whether you're a startup scaling operations or an established enterprise optimizing your IT investments, Bob provides the expertise to solve complex challenges and deliver transformative results.

Let’s connect to explore how I can help transform your IT into a competitive advantage.

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